Business Details
23 Years
experience
Luxury Bathroom Design in North Shields
Established in 2003, H2O Bathroom Design Co has built a reputation as a leading provider of bespoke bathroom solutions across the North East and nationwide. Our family-run team combines over 30 years of industry expertise with a passion for luxury design, offering tailored services that cater to both residential and commercial clients. We specialise in creating functional yet aesthetically striking spaces, leveraging partnerships with world-renowned brands like Villeroy & Boch to deliver premium sanitaryware and innovative fixtures. Our end-to-end approach encompasses design consultation, project management, and meticulous attention to detail, ensuring seamless execution from concept to completion.With a dedicated focus on customer satisfaction, we prioritise individual client needs, whether renovating existing spaces or crafting custom-built bathrooms for new developments. Our commercial division extends this expertise to hospitality venues and housing developers, delivering durable, stylish solutions that meet exacting specifications. Backed by a commitment to quality and a personal touch, we continue to redefine luxury bathroom experiences for discerning clients.
Services
Bathroom Design
Luxury Sanitaryware Supply
Commercial Bathroom Projects
Bathroom Renovations
Custom Bathroom Solutions
Details
- Year established: 2003
Highlights and features
- We offer over 30 years of combined experience in luxury bathroom design.
- Our team provides bespoke solutions tailored to individual client preferences.
- We are exclusive North East suppliers for Villeroy & Boch since 2003.
- Our family-run business prioritises personal service and customer care.
- We manage commercial projects for hospitality venues and housing developers.
Services
Bathroom Design
Our bespoke bathroom design service creates tailored spaces that reflect individual tastes and functional needs. Using advanced CAD technology, we develop detailed plans for both residential and commercial projects. Clients benefit from our expertise in spatial planning, material selection, and integration of luxury fixtures from leading brands.
Luxury Sanitaryware Supply
We supply premium sanitaryware and bathroom fittings from world-renowned brands including Villeroy & Boch, Bisque, and AXOR. Our product range combines cutting-edge innovation with timeless design, offering durable solutions for contemporary and traditional settings. All products meet strict quality standards for performance and aesthetics.
Commercial Bathroom Projects
Specialising in large-scale commercial installations, we deliver bathroom solutions for hospitality venues and housing developments. Our team manages projects from initial planning through to completion, ensuring compliance with industry regulations while maintaining design integrity. Clients receive dedicated account management and coordinated product delivery.
Bathroom Renovations
We transform existing bathroom spaces through comprehensive renovation services that enhance functionality and modernise aesthetics. Our approach includes assessing structural requirements, updating plumbing systems, and incorporating smart technology solutions. The process minimises disruption while achieving high-impact results for residential properties.
Custom Bathroom Solutions
Addressing unique architectural challenges, we create custom bathroom solutions for period properties and self-build projects. Our team collaborates with architects and contractors to ensure seamless integration with building specifications. Services include bespoke storage design, accessibility adaptations, and specialist material sourcing.
People
Martin Kelly
Director & Founder
With over 40 years in the bathroom industry, Martin founded H2O in 2003 after serving as Sales Manager for Showerlux. He oversees contract sales, product sourcing, and team development, maintaining a commitment to quality and customer value.
Charlotte Coates
Director
Joining H2O in 2007, Charlotte manages design projects and client consultations. She combines creative vision with technical expertise, overseeing HR and brand partnerships while delivering personalised bathroom solutions to meet client specifications.
Sam Kelly
Director
Sam leads showroom operations and technical design consultations. His expertise in CAD design and product knowledge ensures clients receive practical, visually striking bathroom layouts tailored to their spatial requirements.
Denise Bell
Company Secretary
With nearly 20 years at H2O, Denise manages accounts and sales administration. Her long-standing experience supports smooth business operations and customer service, ensuring efficient order processing and financial management.
Michelle Mason
Sales
Michelle advises clients on bathroom design and product selection, combining trend knowledge with practical solutions. She ensures customers receive value-driven recommendations while staying updated on industry innovations and brand developments.
Questions
What areas do you serve?
We provide bathroom design services across the North East region and nationwide for both residential and commercial projects.
Do you work on commercial projects?
Yes, we specialise in commercial bathroom installations for hospitality venues and housing developments, offering dedicated project management.
What brands do you supply?
We stock premium brands including Villeroy & Boch, Bisque, Geberit, and AXOR, offering a range of luxury sanitaryware and fittings.
How much does a bathroom design consultation cost?
Our design consultation costs £75 per room, fully refundable against any subsequent order placement.
Can you help with period property bathrooms?
Yes, our team specialises in creating period-appropriate bathroom solutions that maintain architectural integrity while incorporating modern functionality.
Do you offer project management services?
We provide end-to-end project management including design, supplier coordination, and staged product deliveries for complete bathroom installations.
